Why is she displaying zero ownership over her inability to read?

Why is she displaying zero ownership over her inability to read?

Yes, her parents may also be illiterate, but she is college-aged, owns a smartphone, and uses a computer. She clearly knows how to access learning materials on her own. If she wanted to read, she could start learning today.

So we are left with two options:

1. She refuses to learn, or
2. She lacks the intelligence to learn.

Either way, she does not belong in a university or the United States of America.